FAQ
How do I place an order?
Select your items, add them to your cart, and proceed to checkout. Enter your shipping/payment details to complete your purchase.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, and Shopify Pay.
Can I modify or cancel my order after placing it?
Contact us immediately at [support email] if you need changes. We process orders quickly, so modifications aren’t guaranteed.
Where do you ship?
We ship worldwide! Delivery times and fees vary by location.
Do you offer express shipping?
Yes! Select expedited shipping at checkout for faster delivery.
How can I track my order?
You’ll receive a tracking number via email once your order ships.
What’s your return policy?
Unworn, unwashed items with tags can be returned within 14 days for a refund or store credit.
Are refunds instant?
Refunds process within 3–5 business days after we receive your return.
Do you cover return shipping costs?
Customers are responsible for return shipping unless the item is faulty/damaged.
Are your products 100% authentic?
Absolutely! We only source directly from Nike, Adidas, The North Face, and Air Jordan.
How do I know my size?
Check our [Size Guide] for measurements. Unsure? Email us for recommendations.